Capability
Vouchers and certificates
A voucher can change what the shopper pays right now, stand for a partner's product or service, or hold a fixed amount of money. They can be redeemed at the till, through the scanner app, or by a seller-side redeem code.
Rewards are exchanged in the gift shop inside the chat bot, together with the order flow staff use to fulfil them.
At a glance
- Three kinds
- Basket modifier, partner item, or fixed amount
- Redemption
- At the till, scanner app, or redeem code
- Where shoppers get them
- The gift shop inside the chat bot
- Fulfilment
- An order flow staff work through
Updated
What you can do with it
Four things this capability is actually used for, in the programmes running today.
Basket modifiers
Change what the shopper pays for this purchase, under the same priority rules.
Partner goods
A voucher can carry someone else's product or service inside your programme.
Fixed cash value
Gift certificates that behave like money rather than like a discount.
Three redemption paths
A code checked at the till, the scanner app, or manual deduction by staff.
Where it fits
One profile behind every part
Every capability reads and writes the same customer profile, so a shopper who joins through a wallet card, moves up a tier and redeems a voucher is one record, not three.
That is also why a merchant can start on 7Stamp and move to 7Bonuses without re-enrolling anybody: the profile and the balance stay where they are.
Common questions
What is 7Bonuses?
7Bonuses is a points and cashback loyalty engine. It holds the rules, the customer profile and the balance, and delivers the card to the shopper as an Apple Wallet or Google Wallet pass or inside a chat bot. Merchants run it on hardware they already have.
Does the shopper need to install an app?
No. The shopper scans a QR code, signs in with Apple ID or Google ID, and the card lands in their wallet. In markets where messengers dominate, the same card lives inside a chat bot instead.
Do we have to integrate with our POS?
Only if you want to. Four of the six identification methods need no POS integration at all: a wallet card with a staff scanner, a bank payment terminal, a QR code printed on the receipt, and a fiscal receipt scanned by the shopper.
How long does a launch take?
The baseline setup runs the same day: create the programme, place a QR code at the counter and give staff the scanner app. Programmes with tiers, exclusions and rule priorities are configured together with our team.
Can staff spend a customer's balance without them?
No. Nothing is deducted without the shopper's own authorisation. This is the difference from the loyalty tab built into most cash registers, where a cashier can quietly move points to their own card.
Next step
Try it on one location first
Launch with a single rule, then add the rest as the programme earns them.