Wallet card and staff scanner
- Who identifies
- Staff scan the card
- Staff involved
- Yes
- POS integration
- Not needed
Connection scenarios
Six ways to recognise a shopper
Loyalty fails at the counter, not in the database. These are the six identification methods the platform supports, ordered from most staff involvement to none at all.
They combine: one merchant can run a wallet card in store and receipt scanning for delivery orders.
Updated
The six methods side by side
Who does the identifying, how much the staff are involved, and whether the till has to change.
Inside the POS screen
- Who identifies
- Cashier, in the POS
- Staff involved
- Yes
- POS integration
- Required
Bank payment terminal
- Who identifies
- The terminal, from the card token
- Staff involved
- Minimal
- POS integration
- Not needed
QR code on the printed receipt
- Who identifies
- Shopper scans their receipt
- Staff involved
- None
- POS integration
- Receipt printing
Chat bot instead of Wallet
- Who identifies
- Shopper shows the card in the bot
- Staff involved
- Yes
- POS integration
- Depends
Fiscal receipt in the bot
- Who identifies
- Shopper scans the fiscal QR
- Staff involved
- None
- POS integration
- Not needed
What each scenario looks like
Four of the six in detail. The two remaining — the in-POS screen and the chat bot — follow the same shape with a different front end.
- 01 Scenario 01
Wallet card and a staff scanner
The baseline. Nothing is integrated, nothing is installed on the till, and a merchant can be live the same day. Joining takes about ten seconds at the counter.
- Earning
- Staff scan the wallet card and enter the purchase amount; points are credited automatically.
- Redeeming
- Staff enter the amount, deduct points as a discount, and record the discount in the till.
- 02 Scenario 03
The bank payment terminal
Payment and loyalty on one device, in one gesture. In standalone mode the scanner installs as an APK on the smart terminal; in card-linked mode the terminal recognises the shopper from the card token.
- Earning
- On the first visit the terminal shows a joining QR code after the transaction.
- Redeeming
- The system reserves the funds, charges the remainder, and confirms the deduction after the transaction succeeds.
- 03 Scenario 04
A QR code printed on the receipt
Zero staff involvement, at the cost of one change to the receipt template. The POS prints a unique single-use QR code on every receipt.
- Earning
- One scan adds the card if the shopper does not have one, and credits the points for that receipt immediately.
- Redeeming
- Staff do nothing: no prompt, no question at the till, no queue.
- 04 Scenario 06
The fiscal receipt, scanned by the shopper
Available where the state runs fiscalisation: Slovakia, Ukraine, Kazakhstan and Uzbekistan. No POS integration, no seller involvement, nothing installed at the counter.
- Earning
- The shopper scans the fiscal QR in the bot; the platform verifies it with the fiscal service and credits the points.
- Redeeming
- Rewards are exchanged in the gift shop, then redeemed by code, scanner app, or manual deduction.
How to choose
Start from the constraint you cannot move: the queue, the till, or the hardware.
01
The queue cannot wait
Print the QR code on the receipt, or use the fiscal receipt in the bot. Staff say nothing and do nothing.
02
Staff will not take a second device
Integrate with the POS so loyalty appears in the screen the cashier already uses, with no second login.
03
The terminal is already there
Use card-linked recognition or install the scanner as an APK. Nothing new appears at the counter.
Questions about identification
Do we have to integrate with our POS?
Only if you want to. Four of the six identification methods need no POS integration at all: a wallet card with a staff scanner, a bank payment terminal, a QR code printed on the receipt, and a fiscal receipt scanned by the shopper.
Can loyalty run on our payment terminals?
Yes, in two modes. The scanner installs as an APK on a smart terminal, or the terminal recognises the shopper from the bank card token and offers to spend their balance in the same tap.
Is there a live POS integration we can look at?
Yes. Fiscal receipt verification through the SmartKasa API is live in Ukraine, and three products from the family are listed in the SmartKasa integration catalogue.
Does the shopper need to install an app?
No. The shopper scans a QR code, signs in with Apple ID or Google ID, and the card lands in their wallet. In markets where messengers dominate, the same card lives inside a chat bot instead.
Next step
Pick the scenario that fits the counter
Tell us what is already installed and we will name the shortest route to a working pilot.